Returns & Exchanges
At Olivia Rubin, we want you to be completely satisfied with your vibrant new pieces. If your order isn't quite right, you can return or exchange any unworn items with original tags attached within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and security ribbons remain intact and undamaged.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing